Privacy Policy
At Oridgin, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, contact us, or otherwise interact with our services.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you place an order or contact us, we may collect information such as:
- Full name
- Delivery and billing address
- Phone number
- Email address
- Order and transaction details
- Information you provide when contacting us through WhatsApp, email, or other support channels
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm orders and communicate with you about them
- Provide customer support
- Process payments through our payment service providers
- Send order confirmations, shipping updates, and other service-related messages
- Improve our website, products, and customer experience
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will not use your personal information for unrelated purposes without a lawful basis or, where required, your consent.
3. Payment Information
Online payments may be processed through third-party payment service providers.
Oridgin does not need to store your complete debit or credit card details when payment is processed through a third-party payment gateway. Payment information is handled according to the applicable privacy and security practices of the payment provider.
4. Cookies
Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, understand website usage, and improve your experience.
Some third-party services used on our website may also use cookies or similar technologies according to their own policies.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Sharing Your Information
We may share necessary information with trusted service providers when required to provide our services, including:
- Courier and delivery companies
- Payment processors and payment gateways
- Website hosting and technology providers
- Analytics, security, and website service providers
- Professional advisers or authorities where required by law
We do not sell your personal information to third parties.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and payment or delivery services.
Oridgin is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.
8. Your Choices
You may contact us to ask about the personal information we hold about you or to request correction of inaccurate information, subject to applicable legal requirements.
You may also choose not to provide certain information. However, some information is necessary to process and deliver an order.
9. Children’s Privacy
Our website is not specifically directed toward children. We do not knowingly collect personal information from children for independent marketing purposes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us:
Oridgin
WhatsApp: +92 312 4966540
Email: support@oridgin.com